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Latest Blog Posts

Nory Angel, SER CEO, to leave organization in 2018

Posted December 11

On behalf of the Board of Directors and staff at SER-Jobs for Progress, Inc., we would like to share with you that Nory... Read more...

Capital campaign officially kicks off!

Posted September 21

SER publicly announced its Pathways to Potential capital campaign with a news conference held at the site of its new... Read more...

3 SER Amigos Gala Celebration

Posted August 9

3 SER Amigos Gala Honoring Stephen Fraga, Rick Jaramillo and Armando Perez October 6, 2017 Co-Chairs Paige and Bart... Read more...

Nichole Young

"I am 37. I grew up in East St. Louis, Illinois. I spent 15 years there and then 10 years in Atlanta, Georgia. I had an extended family: I had six bonus siblings from my step-father. 
[After high school] I worked, did a little bit of college, and that's it. I got married, and I moved to Dallas, Texas. I worked for a subprime lender. I only did that for two years. After that I took time off from work and raised my three kids, ages 8, 6, and 5. 
I was in Dallas for two years, and then we moved to the state of Washington for a year. This is all because of my husband's job. And then we relocated to Houston in 2009. 
I hadn't been doing anything, and then I just decided 'you know what? I've been idle for 8 years’ and I needed a way to re-introduce myself back into the workforce. I just so happened to be on Facebook, and I saw an article [about SER’s BankWork$ program]. You know how they have the sponsored articles? They change people's lives! It's unbelievable. Because nobody clicks on sponsored posts. You know, you look at it and go 'nah.' But I clicked, and I gave Erica [Tirado, SER Workforce Development Lead] a call, and then I verified that it was free. Because I was like ‘you're giving out this good stuff away for free? OK, sign me up!' And that's pretty much how I arrived [to SER]. 
The people [at SER] were so personable. Jose [Velez, SER BankWork$ Instructor and Coordinator] and Erica, getting down on your level, they never make you feel inadequate. It's a good team. 
My favorite part of BankWork$ was the class interaction. We did a lot of hands-on activities; they came in with the register, and we actually did transactions. Just being in that real-time activity, even though it was class-oriented, was really fun.
I actually found a job while I was still in the classroom. There were phenomenal resources that were available. They came in and helped us with resumes - the wording, and how to make things more succinct. I had been applying, and I actually got on with a credit union, just before I finished. And it was just based off of my experience that I had while I was [in BankWork$]. 
I started on December 12, and it's going great. I'm not doing the face-to-face position. I'm on more of the back office. 
For me, [BankWork$] helped me get more comfortable with being back in a working environment, the ins and outs. Some of the things that we learned about, like being empathetic, those things translated over into my job now. So it was a really relevant course for me. 
My short term goal is just getting the system down that we're using. And my long-term goal would be getting all the knowledge that I need, and possibly move over to the mortgage side. So getting licensed and all of that good stuff. 
[My credit union] is a really good company, with really nice people, and I really like it. I really enjoy it. But I wouldn't even be here if it wasn't for BankWork$. And that's just honest." 
Click here if you'd like to learn more about the BankWork$ program.